Privacy policy
This Privacy Policy outlines how your personal data is collected, stored, and used in relation to the INDICATE project.
Data from this website will be collected by all INDICATE project partners, with data governance overseen by Smith Innovation (Project Coordinator) and WorldGBC (Communications Lead partner). For any questions regarding this policy, please contact: indicatedata@smithinnovation.dk.
What type of information will be collected from you?
We collect personal data that you voluntarily provide through forms on the INDICATE website, email correspondence, or interaction with the project’s official social media channels. This includes your name, organisation, job title, and business email address, as well as information about how you engage with the project. For instance, email content, email opens and click-throughs, event attendance, participation in meetings, newsletter interactions etc. We may also collect internet browsing related data (e.g. IP address, log file information, visits to web pages, device details, cookies, etc.).
How do we collect and store your data?
Data will be obtained directly through the forms you fill out through the website, emails that you send us and through cookies when you browse the site. If the personal data that you provide to us belongs to a third party, you are responsible for informing the third party of our privacy policy and receiving their permission for their data to be shared with us and used as stated below.
To manage communications and stakeholder relationships, we securely store relevant data in Salesforce or similar GDPR compliant CRM providers, used by the INDICATE project team. Salesforce helps us to organise data collected through the newsletter sign up form on the website and track engagement levels when newsletters are distributed. Only authorised project personnel have access to this data.
In some cases, we may also process data from our official social media channel such as LinkedIn, always in line with the terms of each platform to understand our demographic and reach from social media.
How will your information be used?
Your personal data may be collected and further processed under the INDICATE project for the following purposes:
To notify you about website changes, updates and project news
To promote project events, meetings, work, news and resources
To manage project webinars, workshops and training activities to facilitate dialogue or project community groups
To establish new partnerships, engage stakeholders and collect feedback from project stakeholders
To provide access to project social networks
To deliver and monitor newsletters
To assess engagement levels of the INDICATE project community as a whole
To notify you of changes to our services
To send you any other communications which may be of interest in relation to the INDICATE project
To promote other relevant INDICATE networks or affiliated EU projects
We will never retain personal information beyond what is necessary to deliver relevant activity. We are legally required to hold some information to fulfil our statutory obligations.
Who will we share information with?
We will not sell or share your personal data to third parties for marketing purposes unless given prior consent. However, data may be shared with INDICATE project partners, relevant subcontractors, and the European Commission for compliance with reporting, monitoring and auditing requirements.
What are your rights?
You have the right to request access to the personal data we hold about you, to correct or update that information, and to ask for it to be deleted, unless we are legally required to retain it. You may also ask us to stop processing your data (if you have a valid and legal reason for this) or to stop contacting you, at any time. You can also request to unsubscribe or be removed from our records. Please contact indicatedata@smithinnovation.dk to exercise any of these rights.
Security
We will always ensure that your information is kept secure and that all electronic data – email accounts, databases and devices are protected by regularly updated passwords.
Some non-sensitive data, such as emails, may be transmitted over the internet and is beyond our control, so we cannot guarantee complete security. We will never ask you to share your password.
Data Profiling
We may analyse your personal data to assess your interactions with us or to help us identify areas of our work that may be of specific interest to you. You may receive communications from us based on these analytics.
Use of ‘cookies’
A cookie is a small text file that a website stores on your computer to recognise it during future visits. It typically includes the website's domain, the cookie's lifespan, and a unique identifier. When you visit our site, we send a cookie to your browser to enhance your experience.
We use cookies to remember your preferences and improve your user experience. By continuing to browse our website without changing your settings, we will assume that you consent to our use of cookies. You can disable cookies in your browser settings at any time, though this may affect some website functionality.
Links
Our website may contain links to other organisations’ sites. We are not responsible for how those sites use your data, and we recommend reviewing their individual privacy policies.
This Privacy Policy was last updated in August 2025.